Returns & Exchanges
At Crepdog Crew, we strive to ensure every sneakerhead and fashion enthusiast is satisfied with their purchase. If your item doesn't meet your expectations, our streamlined returns process allows for exchanges or store credit within 7 days of delivery.
Initiate Request
Visit our online returns portal and enter your order number and email address to start your request.
Quality Inspection
Ensure the item is unworn, in its original packaging, and with all Crepdog Crew security tags fully intact.
Ship the Package
Securely pack your items and use the provided prepaid shipping label to drop off the package at any authorized courier location.
Receive Credit
Once our team verifies the authenticity and condition of the return, your store credit or exchange will be processed within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing